Corona Virus (Covid-19)
Corona Virus (Covid-19)
(updated 01 Jan 2021)
Here are the main impacts of Corona Virus (Covid-19) on the operation and product supply at Alba Medical.
We are Open
There are no changes to our hours of operation (go to contact us for details).
Product Supply
Currently there are no major delays or limitations.
Product Delivery
Couriers have advised that delivery standards cannot be guaranteed.
("Standards" is the couriers' target length of time to deliver.)
Our Store Doors are Locked
Only staff are allowed in the store.
Curbside Pickup
You can still come to pick up your order. We'll go outside to hand it to you.
Please order in advance of any store visit, if you don't, please be prepared to talk to us by your cell phone or outside the store when you're here.
Ostomy Consults
No in-store consults. Consultations will be by phone or email.
Recently we have had a few consults (only verbal) outside our store doors ... safe distancing strictly enforced.
Payment Method
Payments by cash or cheque require hand contact and going to the bank. Paying by other means is preferred.
Returns
Generally, returns are not allowed. Exceptions will be made on a case-by-case.
Smiles
Still free. More abundant.